Refund policy

Refund Policy

Effective Date: December 18, 2024

Thank you for shopping with 7 Good Ears LLC. We take pride in the quality of our products and services. Please read the following refund policy carefully before making a purchase.

No Refunds

All sales are final. 7 Good Ears LLC does not offer refunds on any products or services once a purchase is completed. By making a purchase through our website, you acknowledge and agree that no refunds will be issued under any circumstances.

Exchanges or Store Credit

We do not offer exchanges or store credits either. However, if you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will review the issue and may, at our sole discretion, offer a replacement or further assistance.

Order Cancellations

Once an order is placed, it is processed for fulfillment. We are unable to accept cancellations or changes to an order within 24 hours of a scheduled drop or pickup and orders cannot be cancelled after an item has been shipped. Please double-check your order before finalizing the purchase and contact us immediately at hello@7goodearsdotcom if you have an issue with after receiving your order confirmation.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team immediately at hello@7goodearsdotcom or 844.472.4607, and we will assist you with the issue. We may request photos of the damaged or defective items to expedite the resolution process.

Contact Us

If you have any questions regarding our refund policy, please feel free to contact us:

7 Good Ears LLC
Email: hello@7goodearsdotcom
Phone: 844.472.4607
Wendell, NC 27591